listmanage9
Every ListManage9 tier runs on the same deliverability engine. You pay for list size, included sends, and how deep the audit goes — not for the privilege of reaching the primary tab.
Inbox Placement Scorecard — independent Validity benchmark, Q3 2024.
No feature gating on the deliverability stack, no surprise modules. Pick the tier that matches your list size; upgrade only when your volume changes.
Up to 25,000 subscribers · 250,000 included sends/mo
Up to 100,000 subscribers · 1,500,000 included sends/mo
500,000+ subscribers · volume-tier sends
Overage sends billed at $0.0008 per send across all tiers. Annual contracts save 18% and lock the tier rate for 24 months. See pricing FAQ.
Map your subscriber count to a monthly figure and the projected 90-day list-decay savings. Real numbers, not range guesses.
Starter tier. Most pick annual billing after the first audit.
Growth tier. Multi-source unification pays back in week 1.
Scale tier. Multi-tenant workspace, one billing relationship.
Growth tier. Role-address detection cuts SDR bounce rates immediately.
Savings based on ListManage9 customer audits from Jan–Dec 2024. Median decay rate before onboarding: 4.2%/mo. Median after: 1.5%/mo.
Six consecutive audit cycles without qualification. Reports available under NDA through your account team or the audit-intake form.
Built-in consent capture, subject-request workflows, and data residency in US, EU, or APAC. Standard DPA included on every tier.
One-click unsubscribe, < 0.3% spam-complaint threshold, and SPF/DKIM/DMARC enforcement were all native on launch day — not rolled out 90 days late.
Q3 2024 benchmark across 41,000+ managed campaigns. Inbox Placement Scorecard refreshes weekly and is open to all customers at no cost.
You'll get an in-app alert at 80% of the band and a quiet auto-upgrade proposal at 100%. We never throttle sends silently. Overage is billed pro-rata at $0.0008/send and capped to 2× your included sends before we require a tier move.
Yes — 18% off the monthly rate, plus the rate is locked for 24 months even if list growth forces a tier change mid-cycle. Mid-term tier upgrades are pro-rated to the day; downgrades take effect at renewal.
No platform fee. Your solutions engineer runs a migration workstream inside the free audit: historical list import, suppression-list reconciliation, and a parallel-send test against your current ESP so you can compare placement numbers side-by-side before cutover.
Monthly and annual are both available on Starter and Growth. Scale is annual with a 30-day termination-for-convenience clause after the first 90 days. We do not require multi-year commitments on any tier.
No time-boxed trial — we run a 20-minute deliverability audit on your real list instead. You walk away with a written placement score and decay report whether or not you sign. It's a better signal than 14 days of feature access.
You retain full data export (subscribers, segments, suppression lists, historical sends) in CSV and JSON for 90 days post-cancellation. We hand back SPF/DKIM/DMARC records and walk your replacement vendor through warm-down procedures so you don't burn the domain on the way out.
Twenty minutes with a solutions engineer. Your real list, your real mailbox-provider data. You'll leave with a written inbox-placement score, a 90-day decay forecast, and the tier recommendation that fits — whether that's Starter, Growth, or something custom.